酒店英语面试问题及答案 (菁选【10篇】
求职过程中面试尤为重要，回答问题，如果能简明扼要，真诚中肯，合乎老外口味，那么录取机会必定大大增加。当然，有的问题，也要轻描淡写，以免言多必失。这次帅气的小编为您整理了10篇《酒店英语面试问题及答案 (菁选》，希望能对您的写作有一定的参考作用。
酒店英语面试常见问题 篇一
问题一：please tell me your work experience.（请告诉我你的工作经验。）
如果尚未开始工作，就可以回答“right now i'm still a student.”（现在我还是个学生。）或者说“i'm a recent grad and i haven't started working yet.”（我刚刚毕业，还没有开始工作。）“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。)
问题二：what's your greatest weakness?（你最大的缺点是什么？） 西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作职位不直接相关的事情。
问题三：why do you feel you are qualified for this job?（你为什么觉得自己胜任这份工作？）
这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的`技能；或者是再详细强调一下你的特长。
问题四：what kind of salary did you have in mind?（你期望的薪水是多少？）
回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。
问题五：if hired，when could you start work?（如果被雇佣的话，你什么时候开始工作？）
回答这个问题时一定要注意，不要说我马上就可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“我下月初可以开始上班。”
问题六: what kind of work does the position involve?
you can ask this to clarify exactly what kind of work you’ll be doing. 这个职位包括哪些工作？通过问这句话，你可以清楚地了解到你的工作内容。
酒店英语面试常见问题2015-11-02 21:56 | #3楼
1、您认为您的岗位职责有哪些？what do you think of your responsibility for this job?
2、您的英语水平如何？how do you like the level of your english skill?
3、能用英语自我介绍吗？could you introduce yourself in english?
4、您是如何培训本部门员工的？how do you train the staff of your department?
5、如果酒店正式录取您，您上班第一件事是做什么？if you are employ by the hotel,what will you do firstly?
6、请画出西餐banquet流程图。please illustrate the procedure of western restaurant banquet.
7、您如何理解服务行业的"服务意识"？how do you comprehend the"service consciousness"of service trade?8、您是如何理解职业道德的？how do you perceive the morality of career?
9、请举例您在工作中遇到的几件困难，而您是如何克服的？could you list some difficulties during your work?and how did you conquer them?
10、您对您以前的直属领导有何看法？how do you like your senior leader who led you directly before?
11、您的人生观是什么？what is your philosophy?
12、您对自己未来五个的计划是什么？what are the five plans for yourself in the future?
13、您都用业余时间学习些什么？what are you studying in your spare time?
14、你的期望待遇是什么？what kind of treatment do you expect?
15、请介绍你的家庭。would you mind introducing your family?
16、请你用英文介绍目前服务的公司。could you introduce the company which you are serving in english?
17、如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？what could you make acontribution to our hotel if you are employed by our hotel?
18、你开始投入找工作的时间有多久了？how long h***e you been looking for the job?
酒店英语面试常见问题 篇二
Work experience is the type of workyou've done in the past. If you haven't started working yet you can say"Right now I'm still a sstudent." or "I'm a recent grad andIhaven't started working yet." In the second sentence, "recentgrad" is short for "recent graduate" and means that you havejust finished school.
请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'mstill a student.”（现在我还是个学生。）或者说“I'm a recentgrad and I haven't started working yet.”（我刚刚毕业，还没有开始工作。）“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。
Second One:What's your greatest weakness?
This is apopular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question. Youshouldn't answer by telling your greatest weakness since you might not get thejob! Instead, you can tell them something that isn't directly related to thejob position.
你最大的缺点是什么？西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。
Third One: Why do you feel you are qualified for this job?
This question is a good opportunity to brag a little bit. You should talk about some extraskills you have that maybe wasn't included in your resume, or talk about yourgreatest strength in more detail.
你为什么觉得自己胜任这份工作？这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能；或者是再详细强调一下你的特长。
Fourth One: Whatkind of salary did you have in mind?
Salary is howmuch money you earn, usually per year. When asked this, it's best to answerwith a salary range or approximation and not an exact figure. This shows thatyou are familiar with the industry if you know what the approximate salaryshould be.
你期望的薪水是多少？“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。
Fifth One: Ifhired, when could you start work?
When answeringthis it's best not to say you can start right away. This might make you seemvery desperate for a job. A safe answer would be "I can start at thebeginning of next month."
如果雇佣的话，你什么时候开始工作？回答这个问题时。一定要注意！不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“I can start atthe beginning of next month.”（我下月初可以开始上班。）
Sixth One: What kind of work does the posi-tion involve?
You can ask thisto clarify exactly what kind of work you'll be doing.
这个职位包括哪些工作？通过问这句话，你可以清楚地了解到你的工作内容。
酒店英语面试常见问题 篇三
1、Could you introduce yourself in english?/ Why don't you start with telling us about yourself
能用英语自我介绍吗？
2、Why did you leave (are you leaving) your job?
为什么你要离职？
3、What is your career plan in next 5 years?
您对自己未来五年内的职业生涯计划是什么？
4、What kind of value/contribution will you bring in if you join our hotel?
如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？
5、Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?
描述一下你曾经遇到过的一个很不满的客人，你是如何解决的？并且说说你从中学到了什么？
6、How do you handle negative feedback from customers?
你是如何处理客户的负面反馈/投诉的？
7、How do you understand the “service consciousness” in service industry?
您如何理解服务行业的“服务意识”？
8、What kind of people/manager do you like to work with?
你喜欢和什么样的人/经理一起工作？
酒店面试英语自我介绍 篇四
Good morning/afternoon everyone! It is my honor to be here and I really appreciate you offer me the chance of interview .Now I will introduce myself first .My name isfrom Xiangfan in Hubei province. I'm an honest， responsible， and warm-hearted person. I can adapt different environments quickly .Second I like this kind of field very much and I take it as my career .Till now I have one year experience in this field. As a 21 years man， I'd like to experience more to enrich myself and then it can help me to laid good foundation for my future career .There is no use doing what we love ，we must love we do just like the field. At the same time， I am really proud of myself applying for this job. I hope you can give me a chance and I will try my best to do it better. Finally ， I hope your hotel can become the best one among hotel industry。 Thanks for your time.
早上/下午好，各位考官。我很荣幸在这应聘这个职位，并且很感谢该酒店给我提供一个面试的机会。现在，我首先来介绍我自己：我叫，来自湖北襄樊。我是一个诚实、富有责任感、待人热情的人。我能够在短期内适应各种不同的环境。第二，我非常喜欢饮食这个行业，并且我把它当成我的终身职业。到目前为止，我在饮食行业有一年的经验。作为一个已过21岁的成年人，我想要体验的更深来丰富我的生活，并且在那个时候，饮食工作能帮我未来的职业规划奠定一个好的基础。做我们喜欢做的事情往往没有用，我们必须热爱上我们要做的事情，就好像饮食这个领域一样。同时，我以应聘这份工作而感到自豪，希望贵店能给我一个展示的平台，我将全力以赴将它做到更好。最后，我希望贵店的事业如日中天，做饮食行业的领头人。谢谢您抽出时间来面试
我叫，来自广东旅游专科学校，今年2岁。我的爱好是旅游和羽毛球，在校期间参加过学校安排的短暂实习机会，大大的提高了我的酒店服务技能。我的性格外向，诚实善良，优点是适应能力强，长处是团队合作工作中认真负责。我很喜欢澳门，同时也热爱酒店这份工作，在我心里，我认为酒店就是一个团体，是需要大家合作的，每一个人都为这个团体拿出自己的奉献精神和最好的态度来对待这份工作，我通过学校的短暂实习机会，认为我自己是具备这两种精神的。希望贵酒店能给一次机会，最后，祝贵酒店成为酒店业一颗璀璨的明珠！谢谢
My name is ___， I have studied in the Guang Dong College for professional training in Tourism， and I'm 2 years old. My hobbies are traveling and badminton. During my studies I participated in school-arranged short-term externship， which gave my hotel service skills a big boost. I am outgoing， honest kind， and my strength lies in my ability to adapt quickly and work conscientiously amongst team-members. I like Macau very much， and I also love working in hotels. In my heart I believe a hotel is a team that needs co-operation from everyone， and everyone have to be dedicated put in their best effort for this job for the sake of the team. After the externship， I believe I have these two qualities. Please give me an opportunity. And lastly， may your hotel become the crowning jewel of the hotel industry! Thank you.
欢迎光临新疆巴州楼兰宾馆，我宾馆为您提供国际水平的服务，力求每位宾客倍感亲切自然。宾馆的每间客房设施齐全高档，大型华丽的会议厅，气派非同凡响，令行政人员处理商务时，信心十足。荟萃国际美食是我们宾馆的另一特色，餐厅为您烹制传统的东方美食，无论国际商旅，还是本地人士，均倍感宾至如归。
A warm welcome awaits both business and leisure travellers at loulan hotel bazhouxinjiang.
Designed and furnished with all the features of a modeern home，each of our guest rooms provides your maximum convenient ，comfortable and relax throughout your stay. The luxurious and perfeet venue for all types of function from business conference to family weddings with four-star international service standard. A choice of sumptuous cuisine awaits diners of all tastes，the perfect place for business or friendly get together.
酒店面试英语自我介绍 篇五
Hello, everyone, I am glad to have the opportunity to interview your hotel! My name is 。.。.， 24-year-old, professional tourism management. I have done in the home front as the manager on duty, reect Hyatt done after room foreman, I have a wealth of management and customer service experience, my outgoing, cheerful, I like the hotel industry. I want your hotel to a dilay platform, I will work harder and learning.
酒店面试英语自我介绍 篇六
My name is . I'm (years old)。 I was born at Sh酒店面试英语自我介绍范文nxi Province. I'm very proud of being here to meet you. Then I will introduce myself brifely. I graduated from Repast Administration Department，Xi'an Foreign Affairs College. During the past 二 years I got many basic professional knowledge. I like singing，drawing(painting)。 As far as I'm concered I am honest optimistic person and I could work under some pressure. That's all !Thank you !
酒店面试英语自我介绍 篇七
Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. Im confident that I can succeed. Now I will introduce myself briefly. I am 29 years old, born in Hunan province. I graduated from Hunan University. My major is Accounting. And I got my bachelor degree after my graduation in the year of 2002. I spent most of my time on study, and I’ve passed CET-6 during my university.
I performed various office and accounting tasks such as payroll, Accounts Payable, and Accounts Receivable. I having achieved many goals in my career of corporate accounting and financial services, I am interested in expanding my professional horizons by seeking new challenges in the area of accounting. I have 4 years of successful financial management experience. I am interested in a positioin with your firm. I am able to work under great pressure. I believe my education and work experiences have given me the opportunity to develop the qualifications you are seeking.
Thank you for your time and consideration.
酒店英语面试常见问题 篇八
Work experience is the type of workyou've done in the past. If you haven't started working yet you can say"Right now I'm still a sstudent." or "I'm a recent grad andIhaven't started working yet." In the second sentence, "recentgrad" is short for "recent graduate" and means that you havejust finished school.
请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'mstill a student.”（现在我还是个学生。）或者说“I'm a recentgrad and I haven't started working yet.”（我刚刚毕业，还没有开始工作。）“recent grad”是“recent graduate”的缩写，意思是刚刚毕业。
Second One:What's your greatest weakness?
This is apopular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question. Youshouldn't answer by telling your greatest weakness since you might not get thejob! Instead, you can tell them something that isn't directly related to thejob position.
你最大的缺点是什么？西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。
Third One: Why do you feel you are qualified for this job?
This question is a good opportunity to brag a little bit. You should talk about some extraskills you have that maybe wasn't included in your resume, or talk about yourgreatest strength in more detail.
你为什么觉得自己胜任这份工作？这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能；或者是再详细强调一下你的特长。
Fourth One: Whatkind of salary did you have in mind?
Salary is howmuch money you earn, usually per year. When asked this, it's best to answerwith a salary range or approximation and not an exact figure. This shows thatyou are familiar with the industry if you know what the approximate salaryshould be.
你期望的薪水是多少？“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。
Fifth One: Ifhired, when could you start work?
When answeringthis it's best not to say you can start right away. This might make you seemvery desperate for a job. A safe answer would be "I can start at thebeginning of next month."
如果雇佣的话，你什么时候开始工作？回答这个问题时。一定要注意！不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“I can start atthe beginning of next month.”（我下月初可以开始上班。）
Sixth One: What kind of work does the posi-tion involve?
You can ask thisto clarify exactly what kind of work you'll be doing.
这个职位包括哪些工作？通过问这句话，你可以清楚地了解到你的工作内容。
酒店面试英语自我介绍 篇九
"When I left college, I wanted to go into hotel and cateringwork so I took up a position as a receptionistto learn some front of house skills.
Working for a chain of hotels opened up opportunities and I was accepted as a junior manager after 2 years and was promoted to Front of House Manager after another year. I then moved to a more prestigioushotel within the group as Assistant Manager reporting to the General Manager and was there for 2 years gaining really good experience in budgeting and financial management, planning, organising and directing all hotel services, including front-of-house: reception, concierge, reservations, food and beverageoperations and housekeeping.
I held full responsibility for staff management and motivation, food control and sales, wine and liquorstocks, including the planning and coordinating of menus, being very experienced and capable of advising customers on menu and wine choice. I am also acknowledged as being very good at meeting and greeting customers and organising table reservations.
After another 2 years I accepted a position as Deputy Manager of a privately owned, 400 year old convertedYorkshire farmhouse set in 80 acres on the edge of the Yorkshire Wolds specialising in the highest levels of customer care and personal service with 14 guest bedrooms, 3 self catering cottages, conference and event facilities for up to 85 guests and a Farmhouse Restaurant &Bar for up to 55 guests.
I have been fully accountable for the business performance of restaurants which involved analysing and planning restaurant sales levels and maintaining profitabilityand preparing regular reports for management. I have organised rotas for all departments i.e. Housekeeping, Reception Weddings and Events and the Restaurant which covers breakfasts, lunches, conferences and dinners. I have also instigatedand implemented a direct marketing strategy to increase sales leading to significant improvements in the Restaurant business; I maximised sales revenues through up-selling and planning of marketing programmes.
So, when I saw your advert for the General Manager's position I was really excited as I had just started to think about looking for a similar role and I am confident of having the Hotel and Catering management skills and experience that you require. As I mentioned, I am extensively experienced in the trade, which includes front of house, restaurants, bar and functions management. With my excellent organizational ability and interpersonal skills I run operations efficiently and profitably, and provide the highest levels of customer service, in fact I was 20xx winner in the Real Welcome category of the Welcome to Yorkshire Tourism Awards."
酒店英语面试常见问题 篇十
1、 你喜欢和什么样的人/经理一起工作？
What kind of people/manager do you like to work with?
这个问题主要是看你能否融入这个团队，同时，你喜欢一起工作的人通常往往是你本身性格的一个折射，意思就是你喜欢一起工作的人往往性格和你相似，所以这个时候面试人也想要知道你是如何看自己。如果你面试国际性的酒店，往往可以说I like working with people who are open-minded, active and easy-going（这只是一个例子），也可以按照自己的性格以及你面试的岗位回答。
2、 如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？
What kind of value/contribution will you bring in if you join our hotel?
可以大胆谈谈自己的优势，尤其是根据自己的经验。可以说：If I get chance to join XXX hotel, I believe that my rich experiences in XXX（擅长的方面） can bring extra value to XXX hotel. Because/Since.。.（因为。.。谈自己以前的经历）。 这个问题的关键是你能说出个一二来，而且面试官想要知道你是否知道自己的优势在哪。
3、How would you handle difficult or fussy customers?
你是如何应对麻烦或者挑剔的客人的？
这个问题算是酒店面试最常见问题之一了。其实关于应对挑剔麻烦的客人，你的`回答可以遵循以下6个关键词来组织自己的语言，然后还可以举一个以前发生过的例子，来证明你指导如何应对麻烦和挑剔的客人。
*Respect/尊重
*Empathy/同理心，站在客人的角度思考(I will put myself in the customer's shoes, and try to see the situation from his/her perspective)
*Listen/倾听
*Identify the problem/找出问题
*Avoid blame/避免责备
*Resolve the problem/解决问题
4、Would you describe yourself as more of a leader or more of a follower?
你觉得自己是个领导者还是一个追随者？
不要被问题给限制了。如果你说一个领导者，可能会暗示你不太遵守工作规则。如果你说追随者，你看起来好像只知道服从，没有什么雄心壮志。但是其实别担心，只要解释好就可以。这个问题没有正确答案的，更加取决于你面试的职位，如果是一个领导者的职位，那你可以说自己想要成为一个领导者，更加显示出你雄心壮志的一面，想要成长的一面。
5、If you were an animal, which one would you be?
如果你可以做一个动物，你想做哪个动物？
面试官其实想看你快速思考的能力。如果你说你想做兔子bunny，那你给人的印象大概是温和soft、被动passive。如果你回答狮子lion，你大概比较aggressive。 这个问题的关键是看你想给面试官留下什么样的印象了。
6、Why did you leave (are you leaving) your job?
为什么你要离职？
这个问题，有很多答案，一般比较“好”一点的回答是：
我想有更好的职业发展(better career development)
我想开阔我的视野(broaden my views)
它山之石可以攻玉，以上就是差异网为大家带来的10篇《酒店英语面试问题及答案 (菁选》，希望可以启发您的一些写作思路，更多实用的范文样本、模板格式尽在差异网。