酒店英语面试常见问题及回答技巧（最新7篇）
Could you introduce yourself in english？/ Why don't you start with telling us about yourself差异网为您精心收集了7篇《酒店英语面试常见问题及回答技巧》，可以帮助到您，就是差异网小编最大的乐趣哦。
酒店面试问题及回答 篇一
1、 能用英语自我介绍吗？
Could you introduce yourself in English?
2、 您是如何培训本部门员工的？
How do you train the staff of your department?
3、 如果酒店正式录取您，您上班第一件事是做什么？
If you are employ by the hotel , what will you do firstly?
4、 请画出西餐banquet流程图。
Please illustrate the procedure of western restaurant banquet。
5、 您如何理解服务行业的“服务意识”？
How do you comprehend the “service consciousness” of service trade?
6、 您是如何理解职业道德的？
How do you perceive the morality of career?
7、 请举例您在工作中遇到的几件困难，而您是如何克服的？
Could you list some difficulties during your work? And how did you conquer them?
8、 您对您以前的。直属领导有何看法？
How do you like your senior leader who led you directly before?
12、 你的期望待遇是什么？
What kind of treatment do you expect?
14、 请你用英文介绍目前服务的公司。
Could you introduce the company which you are serving in English?
15、 如果我酒店雇用你，你觉得可以为部门带来什么样的贡献？
What could you make a contribution to our hotel if you are employed by our hotel?
17、 你是怎么知道我们招聘酒店前台接待这个职位的呢？
How do you know the message that we have this vacancy?
18、 除了工资，还有什么福利最吸引你？
Besides the salary, what welfare attract you mostly?
19、 你参加过什么业余活动？
What amateur activities have you ever taken part in ?
酒店面试问题及回答 篇二
一、为什么选择酒店这个行业？
解释：意思让你回答对酒店的相关认知，你不认知这个行业，你就会选择这个行业？而你的认知的多或少反映出你在作出选择时的头脑清晰度。
回答：酒店是最能体现个性化、人情化服务的一个综合场所，它不仅要求职工需要一定的职能技巧，更要求职工具备接人待物应有的。心态，我认为我在酒店行业会更加锻炼自己。
二、为什么选择本酒店工作？
解释：对酒店有何认识？对本工作有何认识。
回答：贵酒店是XX省口碑最好的一家酒店之一，对贵酒店的工作环境及员工形像素质让我向往，我好想在这样的酒店环境里充分的锻炼自己，看到酒店招聘有我适合的工作，我不可以失去这么好的机会。
三、为什么离开原来的公司？为什么辞去原来的工作？
解释：他想了解你对原先公司的看法，和离职的原因，是否因为个人工作不好被公司开除？是否因为和上级关系不和被公司开除？
回答：原先的公司是XX样的一个公司，公司的福利待遇都相当不错，我在公司已任职二年之久，离开公司我也挺怀念的，但我一直想圆我的大学梦，所以不得不在去年七月份辞去工作去读书去了。
四、在本酒店的目标是什么？
解释：即想问你在酒店里你有什么样的发展计划。想优化自己到何种程度，不要讲些客人就是上帝什么空洞的话，那些书本上有，给人不真实。
回答：我觉得我的语言沟通能力仍欠缺，我要克服自己，提高自己能力，弥补自身不足，当然，我的愿望是能够做一名合格的前厅管理者，我会朝这个方面努力的。
在面试时，最主要是考究一个人的心理状态，问题回答时要讲究技巧不可以生硬的回答问题，可以让考官围绕我们的想法的思考。
酒店英语面试常见问题 篇三
Work experience is the type of workyou've done in the past. If you haven't started working yet you can say"Right now I'm still a sstudent." or "I'm a recent grad andIhaven't started working yet." In the second sentence, "recentgrad" is short for "recent graduate" and means that you havejust finished school.
请告诉我你过去的工作经验，工作经验就是你过去所做的工作。如果尚未开始工作，就可以回答“Right now I'mstill a student.”（现在我还是个学生。）或者说“I'm a recentgrad and I haven't started working yet.”（我刚刚毕业，还没有开始工作。）“recent grad”〔chayi5.com〕是“recent graduate”的缩写，意思是刚刚毕业。
Second One:What's your greatest weakness?
This is apopular question that western employers like to ask to make candidates nervous!In fact, they ask this to know how you respond to a difficult question. Youshouldn't answer by telling your greatest weakness since you might not get thejob! Instead, you can tell them something that isn't directly related to thejob position.
你最大的缺点是什么？西方老板特别爱问这个问题，让面试者感到很紧张。事实上，他问这个问题是看你对棘手问题的反应。你没必要如实回答你的弱点，因为那有可能让你得不到这份工作。相反，你可以告诉他们一些与工作不直接相关的事情。
Third One: Why do you feel you are qualified for this job?
This question is a good opportunity to brag a little bit. You should talk about some extraskills you have that maybe wasn't included in your resume, or talk about yourgreatest strength in more detail.
你为什么觉得自己胜任这份工作？这时候你要充分发挥你的“自夸”本领。你可以讲述一些简历资料里面没有包括的技能；或者是再详细强调一下你的特长。
Fourth One: Whatkind of salary did you have in mind?
Salary is howmuch money you earn, usually per year. When asked this, it's best to answerwith a salary range or approximation and not an exact figure. This shows thatyou are familiar with the industry if you know what the approximate salaryshould be.
你期望的薪水是多少？“salary”就是你赚多少钱，通常是年收入。回答这个问题时，最好说出一个大致范围，而不是一个确切的数字。如果你能说出这个工资范围，那就说明你对此行业非常了解。
Fifth One: Ifhired, when could you start work?
When answeringthis it's best not to say you can start right away. This might make you seemvery desperate for a job. A safe answer would be "I can start at thebeginning of next month."
如果雇佣的话，你什么时候开始工作？回答这个问题时。一定要注意！不要说我马上可以工作。那会让对方认为你非常迫切地需要这份工作。一个非常保险的回答可以是“I can start atthe beginning of next month.”（我下月初可以开始上班。）
Sixth One: What kind of work does the posi-tion involve?
You can ask thisto clarify exactly what kind of work you'll be doing.
这个职位包括哪些工作？通过问这句话，你可以清楚地了解到你的工作内容。
酒店面试问题及回答 篇四
酒店面试题
说一下你对市场的认识。
如果你是销售员，你会怎样去做市场，有什么独特的见解。
面试题回答技巧：
题目一、先说下市场认识：你可以从客户群定位、竞争对手分析 、广告宣传力度三方面进行市场综合分析。
题目二、如果你是销售员，结合营销管理提出以下建议：
1、执行力度、督察力度。
酒店管理者的通病大都集中在落实问题上，如若没有执行到位总是有很多借口。但若换个角度去思考问题、去解决问题、协调寻求解决方案，那么问题就迎刃而解。只有执行力度上去了，工作质量才能随之提高。 酒店业的发展壮大，服务质量要不断提升，因为面对的是更高要求的客人。酒店业都强调细节管理，提升细节管理就要加大督查力度，无问题—督导检察可避免问题；有问题—可及时发现给予补救。
2、锁定目标进行市场定位。
目标市场即是对酒店产品有需求、有支付能力的客户群。酒店要有针对性的研究目标市场，做出详细的分析，确定后采取主动深入营销战略，争取更为广阔的目标市场。我们在锁定目标市场的同时，要竭尽全力维护客户的忠诚度，维护的这些客户是最好的免费的口碑宣传，也是其它竞争对手比较难争取的客户群。
3、培养客户群、减少营业成本。
一个酒店只有具有特色、良好的服务、具有新颖的卖点、与之产品相匹配的价格体系，真正实现客我共赢，方能维系良好的客我关系，才能谈及客户的忠诚度。忠诚的顾客其自愿花钱购买酒店的'产品与服务，其消费支出远远超出随意性客人，并且产生的口碑效应是对酒店最好且免费的宣传。
4、节日营销与大席营销。
中国作为一个礼仪之邦，每年节日在 60 余个，大家普遍比较重视的也有 20 多个，基本每个月都有节日，对于酒店来讲可根据本地市场环境，根据不同的节日做出相应的营销策划与推广。
5、优质服务。
酒店要根据现状制定服务及工作标准程序，规范技能操作。在对客服务过程中灵活的按其标准方能给客人提供优质服务。衡量优质服务的唯一标准就是顾客满意，我们也只有通过严抓培训、制定标准、灵活运用才能实现客人最大满意率。
更多面试技巧可参考英才网的面试题栏目，为大家总结整理了各行业招聘的面试要点，着装技巧，可方便求职者掌握更多求职资讯。
酒店英语面试常见问题 篇五
tell me about yourself.
why do you want to work here?
why should i hire you?
what did you like/dislike about your last job?
what would you like to be doing five years from now?
what is the most difficult situation you have faced working in the hotel area?
do you prefer working with others or alone?
酒店面试问题及回答 篇六
1.what's your name?may i know your full name?may i know ur first name?
你的姓名，你的全名，你姓什么？
2.tell me your birthday,what's your date of birth? when were u born?
告诉我你的生日，你的出生日期是什么？ 你什么时候出生的'?
3.where are you from? where is your native place,where is your hometown?
你是哪儿人，哪是你的祖籍，你的家乡是哪里？
4.how tall r u, how much is your weight?
你有多高，多重？
5.say something about your family, what does your father do? how many people are there in your family? Are you married ? Are you single ?
说说你的家庭情况，你父亲是做什么的？你家有几口人？ 你结婚了吗？你是单身吗？
6．Where did you graduate from? When did you graduated from your school? what was your major? 你从那个学校毕业的？ 你什么时候毕业的，你的专业是什么？
7.what's your job? do you have a job now? where do you work?
你做什么工作，你有工作吗？ 你在哪儿工作？
8.what time do you go to work? what is your duty shift? how many hours do you work?
你每天什么时候去上班，每天工作时间是怎样的？你每天工作几小时？
9.how do you find the job? do you like it? why?
你对工作的看法是什么样的，你喜欢这份工作吗，为什么？
10.why do you want to work abroad?
你为什么想到国外工作啊？
11.how much do you know about UAE? 你对阿联酋的了解有多少？
全称是UNITED ARAB EMIRATES. Abu Dhabi (阿布扎比) is the capital,but Dubai(迪拜) is the most famous city. It is a very open and beautiful city.
12.What kind of job are you doing? What 's your
duty/responsibility?你目前做什么工作， 每天都干些什么？
13.Have you met any problem or difficulties with your work? 在工作中遇到过什么困难吗？
14.what is your personality? 你是什么样的性格？
15.what is you weakness during work? 你在工作中的缺点是什么
16.what do you think the service job? 你对于服务性行业的看法是什么
17.what is the most important to be in servie line? 你认为从事服务业最重要的要做到什么
18.do you know about your salary and treatment if you join us/if you come here?
你知道如果你到我们公司来工作，是什么样的薪水和待遇吗
19.What's your hobby? 你的爱好是什么？
20.Do you like team work? 你喜欢和大家一起工作吗？
21.Can you get on well with other nationalites? 你能不能与他国籍的员工友好相处？
酒店面试英语自我介绍 篇七
Good morning, ladies and gentlemen! It is really my honor to have this opportunity for an interview. I hope I can make a good performance today. Im confident that I can succeed. Now I will introduce myself briefly. I am 26 years old. I was graduated from Shenyang University, majoring in hotel management.
After graduation, I began working in a 3-star hotel as a Room Attendant. After one year’s hard-work, I had the chance to work in Inter Continental Shenyang Hotel as a bellboy. This is a five-star hotel located in the center downtown of Shenyang, with 24 floors and 297 luxury suits, this hotel is highly influential in Shenyang with high occupancy rate. During this 2-year working experience in this hotel, I have gained a lot. But I want to change my working environment, Id like to find a job which is more challenging. So I come here to compete for this position.
I think Im a good team player and a person of great honesty to others. Also,I am able to work under great pressure. I am confident that I am qualified for the poition in your company.
That’s all. Thank you for giving me the chance
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